Submitting the enquiry form opens your email app. Please press Send to email your request to littleribbonwithlove@gmail.com. An enquiry does not confirm an order. Your order is confirmed only after we have agreed on the contents, quantity, price, payment arrangements and collection or delivery details in writing.

Website photos and illustrations show sample ideas. The final gift may vary with your agreed budget, personalisation and product availability. Any changes to agreed items or proposed substitutions will be discussed with you before proceeding.

All budgets and prices are in Singapore dollars. Indicative budgets are guides; the final quotation will confirm the total price and any additional charges. Delivery is charged separately unless the quotation states otherwise. Payment instructions and any deposit or payment deadline will be provided with your quotation.

Please request your preferred date at least 14 days in advance. Dates are subject to availability and our written confirmation. Self-collection details or delivery charges and arrangements will be agreed before your order is confirmed. Please provide accurate contact and delivery details and tell us promptly about any changes.

Contact us as soon as possible if you need to change or cancel an order. We will explain what is possible based on the preparation stage and any personalised items or costs already incurred. Any applicable cancellation or refund conditions will be provided for your agreement before you confirm the order.

Please tell us about allergies or dietary requirements when enquiring. Suitability must be checked and confirmed before ordering; do not assume any gift is allergen-free. Please check product labels, expiry dates and storage instructions before use or consumption.

If your gift arrives damaged, incorrect or incomplete, email littleribbonwithlove@gmail.com promptly with your order details and photos so we can review the issue and discuss a suitable resolution.

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